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Terms & Conditions

 

 Renting Information:

  • All renters must have a valid driver’s license.

  • Renters must be 25+

  • Credit Cards:
    • The name on the card MUST match the renter’s driver’s license.

    • Major Credit Card hold is $500.

    • Twin City Car Rental Accepts ALL Major Credit Cards (Including American Express)

  • Debit Cards: ​
    • The name on the card MUST match the renter’s driver’s license.

    • Twin City Car Rental accepts Debit Cards with the Visa or MasterCard logo. Renters with debit cards must own a vehicle and the vehicle(s) insurance declaration page has to be emailed to Twin City Car Rental prior to the rental.

    • Debit Card holder MUST accept collision damage waiver 

    • Minimum hold on debit card is $1,000. Twin City Car Rental will automatically hold $500 on the website and an additional $500 will be held when the card is presented at the counter.

    • Note: Using a Debit Card will ONLY allow you to rent a vehicle for up to one week (7 days).

Cancellation:

  • Cancellation is required 48 hours in advance. If not, you will be charged for one day rental. 

  • There's a 30 minute grace period to return the vehicle. After the grace period has been passed, you will be charged our hourly rate for up to two hours. After the 2 hour mark is passed, you will be charged for the full day. 

No Smoking:

Twin City Car Rental has a no smoking policy. In order to maintain our vehicles, we ask that customers do not smoke while inside. We charge an additional $150 cleaning fee for any vehicles that smell like smoke. In order to avoid this additional charge, please refrain from smoking in the vehicles. (Smoke-Free Act, No. 7171)

Location:

The Village Mall

113 Barren Spot Mall Suite M3

Kingshill, VI 00850

* 9 Minute Drive from Henry E. Rohlsen Airport

*18 Minute Drive from Christiansted Harbor SeaPlane Base

 

 Additional Fees: 

  • Service Charge 3%

  • Surcharge 8% 

  • Cleaning Fee (If Necessary): Very Dirty Vehicles (Cleaning & Drying the Interior) are subject to a $195.00 Charge. 

Insurance   

  • Collision Damage Waiver (CDW) coverage is available. You can add additional coverage to your reservation as well.